Privacy Policy
Learn how we collect, use, and protect your personal information on the Allikawsana platform.
Last updated: January 2025
Introduction
At Allikawsana, we are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices regarding your personal data when you use our platform for regenerative tourism experiences.
Information We Collect
Personal Information
When you create an account, we collect information such as your name, email address, phone number, date of birth, and country of residence. This information is necessary to provide our services and ensure platform safety.
Profile Information
You may choose to add additional information to your profile, such as a profile picture, bio, work information, languages spoken, and other personal details. This information helps other users learn about you and build trust within our community.
Financial Information
For hosts, we collect billing addresses, banking details, and tax identification numbers to process payments and comply with legal requirements. This information is securely stored and never shared with other users.
Public Information
Important: The following information is visible to other platform users
To foster trust and community within our platform, certain information is publicly visible to other users:
- Your profile picture is publicly available to all platform users
- Your first name and last initial
- Any information you add to your public profile sections
- Experiences you host or have attended (with reviews)
- Reviews you've written and received
Private & Secure Information
This information is completely private and never shared with other users
We take great care to protect your sensitive information. The following data is kept strictly confidential:
- Your full contact information (email, phone number, full address)
- Your complete billing and residential addresses
- All banking and financial account details
- Payment method information and transaction history
- Government ID numbers and tax identification information
How We Use Your Information
We use your information to:
- Provide and improve our platform services
- Communicate with you about bookings, updates, and support
- Ensure platform safety and prevent fraud
- Comply with legal obligations and resolve disputes
- Analyze usage patterns to improve user experience
When We Share Information
We only share your information in limited circumstances:
- With your explicit consent
- When required by law or legal process
- To protect the safety and rights of our users
- With trusted service providers who help us operate our platform
Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Request data portability
- Object to certain uses of your information
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us at privacy@allikawsana.com. We're committed to addressing your concerns promptly and transparently.